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Treatment Manager

Tungasuvvingat Inuit

August 6, 2021

Treatment Manager

Full-time, 6-month term

Possibility of Extension

It is the mission of Tungasuvvingat Inuit (TI) to provide Inuit-specific programs that contribute to the health and wellbeing of Inuit, and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

Mamisarvik Healing Centre (MHC) is an Inuit-specific, residential treatment program for women and men aged 18 years and older. The supportive and experienced interdisciplinary team incorporates a strengths-based, trauma-informed approach with an emphasis on cultural healing and wellness.

TI is searching for a skilled and experienced candidate to direct the day-to-day clinical operations of the MHC program, to provide leadership and direction to staff involved in direct and indirect clinical services to clients and to be accountable for the overall effective management of this program.

Key responsibilities of the position include:

  • Oversee the implementation of client intake assessments, programming, counselling,  and aftercare services as developed and delivered by clinical staff;

  • Participate in program evaluations, consult with staff and the manager of strategic  initiatives and utilize outcomes to make optimal changes to programming  and operations;

  • Work and collaborate with clinical team to ensure the development and delivery of holistic and culturally sensitive, trauma informed care services;

  • Ensure compliance with all mandated health and safety, legal and regulatory requirements related to working at Tungasuvvingat Inuit and in a trauma and addictions treatment program;

  • Oversee the maintenance of confidential client files, case notes in client case management system and ensure compliance with privacy legislation;

  • Ensure the collection and summary of client and service statistics/data on a regular basis;

  • Coordinate any on-the-land activities and the involvement of Elders in programming;

  • Help to maintain established collaborative relationships with community partners  to enhance the daily operation and client services of the program;

  • Provide reports on the operation of the program and contribute to TI’s annual report; and

  • Co-manage the program budget in consultation with the Director, Finance.


The ideal candidate will have a thorough understanding of industry healing programs and approaches including traditional Inuit healing methods as well as have the commitment to a client‐centered approach when working with Inuit. 

They will also have knowledge of socio-economic issues impacting the urban Inuit community in Ontario and knowledge of Inuit culture, values, Inuit Qaujimajatuqangit and traditional practices.

Excellent interpersonal and communication skills, financial management skills, information and records management skills, organizational and time-management skills and supervisory/leadership skills are necessary.

The ability to function effectively in a busy environment and in stressful situations, coordinate meetings, events, and activities, over-see and support program evaluation efforts, work with multiple funders and ensure contractual deliverables are managed effectively are all requirements of the position.

Undergraduate degree or diploma in social work, human services, social/behavioural sciences, or a similar field of study is preferred; must have 5 years’ program management experience and 3 years’ experience managing program staff, preferably in a 24/7 operation or non-profit organization. 

Fluency in English is required and the ability to communicate in Inuktitut is an asset. 

Certification in First Aid and CPR and training in non‐violent crisis intervention are assets.

A combination of related education and experience may be accepted.

Salary and Benefits

  • TI offers a competitive total compensation package.

  • TI provides paid sick, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.

  • Vacation (earn 3 weeks/year).

Deadline for applications is August 15th, 2021

To apply, please submit your resume and cover letter to

Preference in hiring will be given to qualified Inuit candidates, applicants are encouraged to self-identify.

The successful candidate for this position will be required to obtain a vulnerable sector check with results acceptable to TI. Interested candidates are encouraged to visit our website at to learn more about our programs and services.

Accommodations for applicants with disabilities is available upon request.

The Mamisarvik Healing Centre is located at 25 Rosemount Ave., Ottawa, which is conveniently located close to walking and biking trails, and all major transportation access points. It is close to major amenities including gyms, malls, and restaurants. Parking is free on the premise.

We thank all interested candidates in advance, but unfortunately, we are only able to respond to those selected for an interview.

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