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Systems Navigator

Inuuqatigiit Centre for Inuit Children, Youth and Families

November 22, 2020

Inuuqatigiit is a multi-service non-profit organization serving Inuit children, youth and their families and are dedicated to providing cultural, educational, and support services in a caring, respectful and collaborative environment that fosters strong and proud Inuit children and families. 


Position:   Systems Navigator 


Hours:  Full-time Indeterminate position - 37.5 hours per week  


Salary Range:  $46,024 - $58,105 



 Under the supervision of the Community Initiatives and Mental Health Manager, the Systems Navigator provides screening, assessment, referrals and advocacy for vulnerable Inuit children, youth and their families and caregivers. The Systems Navigator will help ensure that Inuit can access the full range of programs and services to contribute to their wellbeing, that parents and caregivers are supported and included in all stages of planning and that transitions in care are well managed.   


• Provide case management to children, youth and their families and caregivers in order to help them navigate service systems and ensure that they receive the services they need; 

• Ensure that Inuit access the full range of programs and services they are entitled to, and that all transitions are fully supported within an Inuit model of care;

 • Working with clients, families and caregivers, create a navigation strategy that will lead to quality service, maximize collaboration, and streamline and integrate services; 

• Coordinate information sharing and case conferencing to ensure a culturallyappropriate plan of care; 

• Provide education and increase awareness of resources available for Inuit children, youth and their families and caregivers; 

• Facilitate school entry and support individualized planning for student learning, physical and mental health needs; 

• Promote Inuit culture, values and traditions that enhance health; 

• Develop and adapt methods and partnerships to formally identify and support vulnerable Inuit children and youth; 

• Conduct information gathering with children/youth/families and enter information into Inuuqatigiit’s client database; 

• Complete thorough intake and registration process with clients in keeping with best practices and Inuuqatigiit policies and procedures including needs assessments and individual plans of care; 


• Work closely with parents, caregivers to conduct strength-based family needs assessments during intake; 

• Assist children, youth and their families and their service providers to understand systems and access both Inuit specific and culturally safe mainstream services; 

• Provide social and cultural support to vulnerable Inuit children and youth in group and foster homes; 

• Provide responsive and inclusive support services to clients including appointment accompaniment, home visits, referrals, crisis intervention, supportive counseling with CAS processes and protocols; and 

• Plan and/or assist with the delivery of cultural awareness education to other service providers; 

• Participate  on working groups, committees to further improve health, disabilities, mental health, and child welfare services for Inuit.  




• Inuit descent preferred; fluency in Inuktitut would be an asset; 

• Knowledge of the needs of Inuit children and families; 

• Experience of Inuit and non-Inuit community services and supports; 

• Professional diploma in Social Work or related field of study; 

• Minimum of 3 years’ experience providing support services to highly vulnerable children and youth, which may include clients with chronic or complex health issues that require extended in and out-patient care, mental health issues, or clients in medical foster homes; 

• Experience in leading presentations, facilitating meetings, navigating systems and advocating at high levels with partners (e.g. hospitals, youth services, child welfare services, etc.); 

• Mental Health First Aid and ASIST training considered assets’ 

• Knowledge of supports and services for children and youth in Ottawa; 

• Ability to communicate effectively orally and in writing; 

• Ability to operate computer systems and relevant software; 

• Strong organizational, program planning, evaluation, fiscal management and problem-solving skills; 

• Ability to respond effectively in crisis situations; 

• Ability to work in collaborative staff team environment; and 

• Drivers license and access to a vehicle an asset. 


Please apply by 5:00 p.m. on November 27, 2020 to: Shelley Watkin, HR Manager Inuuqatigiit 230 McArthur Avenue, Ottawa, ON K1L 6P5 Email to: 


We thank all who apply for this position.  Only those applicants selected for an interview will be contacted. This position is dependent upon funding approval.  When two equally qualified candidates are considered for the same position, preference will be given to the candidate of Inuit descent 

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