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Student Support Worker

Inuuqatigiit Centre for Inuit Children, Youth and Families

September 10, 2021

Inuuqatigiit Centre for Inuit Children, Youth & Families is a multi service non-profit organization serving Inuit children, youth, and their families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and families.

Position: Student Support Worker – Educational Hubs

Hours: 37.5 hours – Monday-Friday 8:30 a.m. – 4:30 p.m. with occasional evening and weekend hours required

Salary Range: $46,060 - $50,000 per annum + benefits


Under the supervision of the Manager of Education, the Student Support Worker (SSW) provides support for the Educational Hubs team. The SSW connects the team to students, schools, and parents by promoting the Educational Hub model. The SSW will support students in elementary and secondary level. The SSW also fosters parental engagement in schools and increases the Inuit cultural literacy for Ottawa teachers. The Student Support Worker supports and collaborates with the Educations team to increase the success for Inuit students in the educational systems in the Ottawa and surrounding areas.


  • Provide information and referrals to families needing additional supports for students’ success in school;

  • Provide responsive and inclusive support services to parents and students including school registration, school integration, appointment accompaniment, supportive counselling and assistance with communication;

  • Provide information and orientation to parents regarding the educational system, the rights of parents/students, roles and responsibilities;

  • Encourage/facilitate parent/student engagement in school related activities;

  • Advocate for the cultural and community needs of parents and students;

  • Refer students and families to appropriate services as required;

  • Liaise with schools to advocate for the learning needs of Inuit students;

  • Work in conjunction with schools and families in the development of IEPs, as appropriate

  • Promote the Educational Hubs Program within the community and develop appropriate promotional and information resources.

  • Represent Inuuqatigiit Centre at meetings and presentations with stakeholders (e.g. school boards);

  • Engage with various agencies and stakeholders to strengthen outcomes for Inuit students;

  • Gather client outcome data and complete required reporting;

  • Maintain student charts/notes in a secure and confidential manner;

  • Advise supervisor of any issues arising;

  • Participate in case conferencing and required follow-up; and

  • Adhere to and promote the mandate and mission of Inuuqatigiit Centre.


  • Accountable for the effective and efficient coordination of Silatuniq student support services in keeping with partner and funding agreements;

  • May be required to work evening and weekend hours for programming and community events; and

  • Additional hours on occasion to meet deadlines and ensure delivery of high-quality programs and services.


  • Develop supportive and professional rapport with elementary and secondary school teachers.


  • Act as a role model to promote professional values and ethics within Inuuqatigiit Centre and in the community.


  • Communicate with partners such as school boards;

  • Coordinate and conduct tours of Inuuqatigiit Centre when required; and

  • Liaise with other service providers, programs and professionals in the community to facilitate referrals and maintain effective linkages.


  • Must demonstrate stress resistance and stamina in the coordination of the Inuuqatigiit Centre Educational Hub Student Support Worker.

  • Travel to schools;

  • Physical ability to access multi-story building; and

  • Ensure personal safety precautions are observed at all times.


  • Post-secondary education in related field;

  • Experience in project coordination, outreach, program delivery and quality assurance.

  • Excellent ability in managing caseload,

  • Knowledge of the needs of Inuit youth and families;

  • Knowledge of Inuit and non-Inuit community services and supports;

  • Ability to work independently and to multi-task;

  • Ability to operate computer systems and relevant software;

  • Strong organizational, program planning, evaluation and problem-solving skills;

  • Ability to respond effectively in crisis situations; and

  • Ability to work in a collaborative staff team environment.


  • Inuit descent preferred;

  • Strong knowledge of Inuit culture and community;

  • Written and spoken fluency in Inuktitut an asset;

  • Knowledge of the needs of Inuit children and families;

  • Experience working with Inuit or Indigenous communities preferred; 

  • Ability to communicate effectively orally and in writing in English;

  • Current Police Record check - Vulnerable Sector Check required in keeping with Inuuqatigiit Centre Personnel Policies & Procedures;

  • Medical certification of good health and fitness to work; 

  • Negative COVID-19 test; Proof of COVID-19 vaccine (Dose 1 & 2) TB Test if applicable and other immunizations up-to-date; and

  • CPR / First Aid Certification (or willingness to become certified)

Closing date has been extended to 5:00 p.m. on Thursday, September 23, 2021

Please apply with cover letter and resume to:

Shelley Watkin, Human Resources Manager

Inuuqatigiit Centre for Inuit Children, Youth & Families

230 McArthur Ave., Ottawa, ON K1L 6P5

When two equally qualified candidates are considered for the same position, preference will be given to the candidate of Inuit descent.

We thank all who apply for this position. Only those applicants selected for an interview will be contacted.

This position is dependent upon funding approval.

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