Student Support Services Coordinator

Position: Student Support Services Coordinator Determinate - 18 months F/T Hours: 37.5 hours – Monday-Friday 8:00 a.m. – 4:00 p.m. with occasional evening and weekend hours required and able to work remotely due to pandemic 

Salary Range: $55,911 - $58,105 per annum + benefits POSITION SUMMARY 

Under the supervision of the Manager of Community Initiative & Mental Health, the Student Support Services Coordinator develops and provides cultural information, education and support to schools, students and parents in promoting school success for secondary school students. 

KEY DUTIES AND RESPONSIBILITIES 

• Provide information and referrals to families needing additional supports for students’ success in school; 

• Provide responsive and inclusive support services to parents and students including school registration, school integration, appointment accompaniment, supportive counselling and assistance with communication; 

• Provide information and orientation to parents regarding the educational system, the rights of parents/students, roles and responsibilities; 

• Encourage/facilitate parent/student engagement in school related activities; 

• Advocate for the cultural and community needs of parents and students; 

• Refer students and families to appropriate services as required; 

• Liaise with schools to advocate for the learning needs of Inuit students; 

• Work in conjunction with schools and families in the development of IEPs, as appropriate 

• Represent Inuuqatigiit at meetings and presentations with stakeholders e.g. school boards; 

• Engage with various agencies and stakeholders to strengthen outcomes for Inuit students;

• Gather client outcome data and complete required reporting; 

• Maintain student charts/notes in a secure and confidential manner; 

• Advise supervisor of any issues arising; 

• Participate in case conferencing and required follow-up; 

• Develop appropriate promotional and information resources for BTG; and 

• Adhere to and promote the mandate and mission of Inuuqatigiit. 

ACCOUNTABILITY 

• Accountable for the effective and efficient coordination of Bridging the Gap (BTG) student support services in keeping with partner and funding agreements; • Engage with various agencies and stakeholders to strengthen outcome for Inuit students; 

• May be required to work evening and weekend hours for programming and community events; and 

• Additional hours on occasion to meet deadlines and ensure delivery of high-quality programs and services. 

WORKING RELATIONSHIPS 

•  Develop supportive and professional rapport with Secondary school teachers. 

LEADERSHIP 

• Act as a role model to promote professional values and ethics within Inuuqatigiit. EXTERNAL COMMUNICATIONS 

• Promote Bridging the Gap (BTG) in community; 

• Communicate with partners such as school boards; 

• Coordinate and conduct tours of Inuuqatigiit when required; and 

• Liaise with other service providers, programs and professionals in the community to facilitate referrals and maintain effective linkages. 

ENVIRONMENTAL FACTORS 

• Travel to schools; 

• Physical ability to access multi-story building; 

• Ability to function in a high stress, high noise environment; and 

• Ensure personal safety precautions are observed at all times. 

SKILLS AND KNOWLEDGE 

• Post-secondary education in related field;

• Experience in project coordination, outreach, program delivery and quality assurance; 

• Knowledge of the needs of Inuit youth and families; 

•  Knowledge of Inuit and non-Inuit community services and supports; 

• Ability to work independently and to multi-task; 

• Ability to operate computer systems and relevant software; 

• Strong organizational, program planning, evaluation and problem-solving skills; 

• Ability to respond effectively in crisis situations; and 

• Ability to work in a collaborative staff team environment. 

QUALIFICATIONS & REQUIREMENTS 

• Inuit descent preferred; 

• Experience working with Inuit or Indigenous communities preferred;

• Written and spoken fluency in Inuktitut an asset; 

• Knowledge of the needs of Inuit children and families; 

• Ability to communicate effectively orally and in writing, in English; 

• Current Police Records Check-Vulnerable Sector required; 

• Valid Driver’s License required; 

• Negative COVID-19 test; TB test (if applicable) and other immunizations up-to-date; and 

• CPR/First Aid certification (or willingness to become certified). 

Please apply by 5:00 p.m. on April 23, 2021 

to: Shelley Watkin, Human Resources Manager

Inuuqatigiit Centre for Inuit Children, Youth & Families 

230 McArthur Ave., Ottawa, ON K1L 6P5 

hrmanager@inuuqatigiit.ca 

➢ When two equally qualified candidates are considered for the same position, preference will be given to the candidate of Inuit descent. 

➢ We thank all who apply for this position. Only those applicants selected for an interview will be contacted. 

➢ This position is dependent upon funding approval.