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Student Support Services Coordinator

Inuuqatigiit Centre for Inuit Children, Youth & Families

April 9, 2021

Position: Student Support Services Coordinator Determinate - 18 months F/T Hours: 37.5 hours – Monday-Friday 8:00 a.m. – 4:00 p.m. with occasional evening and weekend hours required and able to work remotely due to pandemic 

Salary Range: $55,911 - $58,105 per annum + benefits POSITION SUMMARY 

Under the supervision of the Manager of Community Initiative & Mental Health, the Student Support Services Coordinator develops and provides cultural information, education and support to schools, students and parents in promoting school success for secondary school students. 


  • Provide information and referrals to families needing additional supports for students’ success in school; 

  • Provide responsive and inclusive support services to parents and students including school registration, school integration, appointment accompaniment, supportive counselling and assistance with communication; 

  • Provide information and orientation to parents regarding the educational system, the rights of parents/students, roles and responsibilities; 

  • Encourage/facilitate parent/student engagement in school related activities; 

  • Advocate for the cultural and community needs of parents and students; 

  • Refer students and families to appropriate services as required; 

  • Liaise with schools to advocate for the learning needs of Inuit students; 

  • Work in conjunction with schools and families in the development of IEPs, as appropriate 

  • Represent Inuuqatigiit at meetings and presentations with stakeholders e.g. school boards; 

  • Engage with various agencies and stakeholders to strengthen outcomes for Inuit students;

  • Gather client outcome data and complete required reporting; 

  • Maintain student charts/notes in a secure and confidential manner; 

  • Advise supervisor of any issues arising; 

  • Participate in case conferencing and required follow-up; 

  • Develop appropriate promotional and information resources for BTG; and 

  • Adhere to and promote the mandate and mission of Inuuqatigiit. 


  • Accountable for the effective and efficient coordination of Bridging the Gap (BTG) student support services in keeping with partner and funding agreements; • Engage with various agencies and stakeholders to strengthen outcome for Inuit students; 

  • May be required to work evening and weekend hours for programming and community events; and 

  • Additional hours on occasion to meet deadlines and ensure delivery of high-quality programs and services. 


  •  Develop supportive and professional rapport with Secondary school teachers. 


  • Act as a role model to promote professional values and ethics within Inuuqatigiit. EXTERNAL COMMUNICATIONS 

  • Promote Bridging the Gap (BTG) in community; 

  • Communicate with partners such as school boards; 

  • Coordinate and conduct tours of Inuuqatigiit when required; and 

  • Liaise with other service providers, programs and professionals in the community to facilitate referrals and maintain effective linkages. 


  • Travel to schools; 

  • Physical ability to access multi-story building; 

  • Ability to function in a high stress, high noise environment; and 

  • Ensure personal safety precautions are observed at all times. 


  • Post-secondary education in related field;

  • Experience in project coordination, outreach, program delivery and quality assurance; 

  • Knowledge of the needs of Inuit youth and families; 

  •  Knowledge of Inuit and non-Inuit community services and supports; 

  • Ability to work independently and to multi-task; 

  • Ability to operate computer systems and relevant software; 

  • Strong organizational, program planning, evaluation and problem-solving skills; 

  • Ability to respond effectively in crisis situations; and 

  • Ability to work in a collaborative staff team environment. 


  • Inuit descent preferred; 

  • Experience working with Inuit or Indigenous communities preferred;

  • Written and spoken fluency in Inuktitut an asset; 

  • Knowledge of the needs of Inuit children and families; 

  • Ability to communicate effectively orally and in writing, in English; 

  • Current Police Records Check-Vulnerable Sector required; 

  • Valid Driver’s License required; 

  • Negative COVID-19 test; TB test (if applicable) and other immunizations up-to-date; and 

  • CPR/First Aid certification (or willingness to become certified). 

Please apply by 5:00 p.m. on April 23, 2021 

to: Shelley Watkin, Human Resources Manager

Inuuqatigiit Centre for Inuit Children, Youth & Families 

230 McArthur Ave., Ottawa, ON K1L 6P5 

➢ When two equally qualified candidates are considered for the same position, preference will be given to the candidate of Inuit descent. 

➢ We thank all who apply for this position. Only those applicants selected for an interview will be contacted. 

➢ This position is dependent upon funding approval.

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