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Residential Support Worker - Female

Minwaashin Lodge

November 8, 2021




Relief Staff

(Relying of provisions of Section 23 of the Ontario Human Rights Code)

Minwaashin Lodge – Indigenous Women’s Support Centre is a non-profit agency serving First Nations, Métis, Inuit and non-status Indigenous women, youth and children.

Position Summary:

The Residential Support Worker will support the Assistant to the Shelter Director. This position is under the supervision of the Shelter Director-Oshki Kizis Lodge. The Residential Support Workers are responsible for providing culturally appropriate, safe space for women and children within a Violence Against Women specific shelter and the efficient operation of a 24-hour crisis line.


▪  Responding to the Crisis Line and providing support and crisis intervention to callers that is timely and appropriate

▪  Will be responsible for additional administrative duties.

▪  Supporting women and children in acquiring safe accommodations

▪  Create and maintain a safe, welcoming environment for mothers and children

▪  Create and maintain an environment that provides for the emotional and practicalsupport to women and children who have experienced violence in their lives

▪  Responding appropriately to crisis following policies and procedure andcompletion of follow-up

▪  Providing intake and assessment for women who require safe housing

▪  Supporting women in finding alternate housing when Oshki Kizis is full

▪  Monitoring house security systems, and controlled access to the house

▪  Supporting residents in communal living expectations / requirements

▪  Assisting in the implementation of programs and services that honors cultural andindividual needs, promotes safety and healing from the effects of violence

▪  Seek new ways of improving Oshki Kizis Lodge programs and services based onfeedback from residents and / or co-workers, innovations in the field, and inputfrom other agencies or training programs

▪  Appropriate, accurate and professional sharing of information through shiftexchange and daily logging.


▪  Minimum – Post Secondary School Graduation

▪  Experience working in a women’s shelter

▪  A working knowledge of traditional Indigenous healing practices

▪  Knowledge of the direct and intergenerational impacts of oppression, colonization and residential school abuse

▪  A cultural and gender analysis of the effects of violence against women and the impact on their children

▪  Knowledge of the affects of trauma

▪  A commitment to working in an environment that recognizes the diverse needsand gifts of women and children

▪  Ability to actively listen, be empathetic and the ability to empower and supportwomen

▪  A commitment to working in a fast paced, time- sensitive, and confidentialenvironment

▪  Must be energetic, creative, resourceful and committed to working as a teammember

▪  A commitment to working in an environment that is non-violent, anti-racist, anti-oppressive and values all women.

Employer Preference:

▪ Indigenous descent preferred 

Employer Requirements:

▪ Current Criminal Records Check

▪ First Aid/CPR

▪ Excellent verbal and written communication skills

▪ Excellent computer and spreadsheet skills

Salary: $21.62 per hour

Start Date: ASAP

To Apply:

Send cover letter, a complete resume with 3 references to – Kate Holden-Human Resources - Minwaashin Lodge, 100- 1155 Lola Street Ottawa ON K1K 4C1 or email to:

We thank all those who apply, but due to the number of applications we receive, we are able to contact only those being considered for an interview.

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