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Outreach Worker

Tungasuvvingat Inuit

May 5, 2022

Outreach Worker

Full Time, Term position until May 9th, 2023

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

The Outreach Worker is a member of the Alluriarniq (stepping forward) Program. Through mobile outreach, case-management, counselling and Elder guidance, the Alluriarniq 

Program assists Inuit youth and adults aged 13 years and older who are involved in sex-work, as well as individuals who are sexually exploited/ survivors of sexual exploitation to safely access harm reduction resources and information. The program supports Inuit both in-person and remotely depending on their geographic location. Utilizing Inuit societal values, harm-reduction, trauma informed and decolonizing frameworks, the program supports Inuit on their wellness journey.

The incumbent will engage in content co-creation for mobile, net, and partnership outreach; provide preventative presentations and resources to Inuit and community partners; and be an in-community presence and support the intake process of individuals to the Alluriarniq program.

Other key responsibilities of the position will include:

  • Liaising with community members to educate on the outreach services available and to actively welcome them to access the outreach service;

  • Educating internal and external partners on the outreach services that TI can provide to clients and the community;

  • Keeping abreast with the partnership roster, becoming familiar with external services, and assessing the appropriate and best-matched referral path for the client's potential success;

  • Mobile Outreach – being actively visible, educating potential clients on services available and distributing materials;

  • Completing initial intakes of potential clients – soft referrals within the organization;

  • Referring to relevant external agencies/service providers (system navigation – connecting non-clients/potential clients to services);

  • Actively participating in the development of the Outreach plan, ensuring that it meets the safety standards and that all materials/resources are available for the plan's successful implementation;

  • Coordinating the drop-in laundry and shower services and implementing safety regulations; and

  • Supporting the administrative requirements for outreach (e.g., inputting outreach statistics, activity reports, inventory distribution, etc.).


The ideal candidate will have a thorough understanding of the history of Inuit in Canada and the impact of urbanization and colonization as well as the socio-economic determinates of health that impact urban Inuit families in Ontario; Inuit Qaujimajatuqangit and Inuit culture, societal values, customs, and traditions; services and resources available to Inuit in Ontario and how to access them; and privacy and confidentiality requirements pertaining to children, youth and families involved with children’s aid societies in Ontario.

Excellent interpersonal skills, case and file management skills, organizational and time management skills,

communication (oral and written) and group facilitation skills, critical thinking and problem-solving skills, and computer literacy skills are necessary.

The ability to develop and maintain trust, positive relationships, and work effectively with community members, co-workers, and staff at other agencies; employ effective crisis intervention and conflict resolution approaches and techniques; provide culturally safe services, supports and communication to community members; and handle sensitive issues with tact, diplomacy, and confidentiality is required.

A post-secondary diploma in social services or directly related education and two (2) years of experience working in outreach, community engagement and/or client service is preferred. 

Fluency in English is required and the ability to communicate in Inuktitut is an asset. 

Previous experience working with Indigenous populations is also an asset. 

A driver’s licence and an acceptable driver’s abstract is required.

An acceptable combination of related education, work and life experience may be considered.

Salary and Benefits

  • TI offers a competitive total compensation package. Employees are provided an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, and employee life insurance. TI also offers a Group RRSP benefit plan for eligible staff.

  • TI provides paid sick, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.

  • Vacation (earn 3 weeks/year).

Deadline for applications is May 15th, 2022

To apply, please submit your resume and cover letter to

Preference in hiring will be given to qualified Inuit candidates and to survivors of exploitation/human trafficking; applicants are encouraged to self-identify.  Interested candidates are encouraged to visit our website at to learn more about our programs and services.

The successful candidate for this position will be required to obtain a vulnerable sector check with results acceptable to TI. Accommodations for applicants with disabilities is available upon request.

This position works out of the 604 Laurier Avenue, Ottawa location which is conveniently located close to major transportation access points and parking is free on the premise. 

This position does require travel within the city and delivering in-community outreach activities.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.

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