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Manager, Operations and Facility Management

Tungasuvvingat Inuit

March 1, 2021

Manager, Operations and Facility Management

Full-time, Two Year Term - Possibility of Extension

Who we are:

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

The Manager, Operations and Facility Management is a member of the Corporate Services Division at TI. The incumbent’s primary focus will be to provide effective leadership and direction for all operational activities related to buildings, properties, (infrastructure and systems), corporate fleet, IT, phone systems, corporate insurance, and contract management. The incumbent will also ensure a high level of productivity and client service while promoting a safe work environment.

What we’re looking for:

TI is searching for a candidate who is self-motivated, organized and able to work with limited supervision. They will have experience in overseeing and monitoring the services provided by operations and maintenance contractors. They will have a strong client focus and the desire to continuously seek and incorporate innovative practices and technologies in order to deliver solutions.  They will possess excellent interpersonal and communication skills and be experienced in effectively coordinating multiple projects while efficiently working with conflicting priorities in a fast-paced environment.

What you’ll be doing:

  • Assisting in the development of capital budgets and cost effectiveness initiatives;

  • Providing recommendations and contributing to continuous improvement projects to achieve efficiency gains and cost savings;

  • Collaborating with Finance and Program teams to source and qualify vendors to procure goods and services;

  • Overseeing the implementation of ongoing contract programs to constantly assess management/program needs and to ensure issues are being addressed and solved promptly;

  • Managing the operations team and additional contracted service providers;

  • Supervising all maintenance programs relating to TI’s facilities;

  • Overseeing the development and continuous improvement of maintenance programs;

  • Developing and maintaining working relationships with suppliers and service providers to discuss problems, potential solutions and facilitate prompt response and high-quality delivery to client service requests;

  • Monitoring and ensuring that staff and vendors comply with insurance requirements;

  • Managing capital projects within established project performance standards and capital requirements;

  • Ensuring compliance to all legislated, external stakeholder/funder and TI requirements and guidelines including but not limited to environmental, health and safety, and building standards;

  • Participating as the Management Representative on TI’s Occupational Health and Safety Committee; develops and implements TI’s safety programs, policies, procedures, and initiatives;  and

  • Safeguarding TI and its clients against emergencies and  risks by ensuring emergency preparedness, risk management, disaster      recovery and business continuity plans are developed, and having staff trained to ensure proper execution.

What do you need to be a successful candidate:

Post-secondary education (Degree/Diploma) in Facilities Management, 

Project Management, Business Administration or a related field of study and three (3) years of experience working in the field of operations and facility management, health and safety, project or risk management, or a similar field, preferably in an urban environment. A Project 

Management Certification, Occupational Health and Safety Certification, and/or Property Management Certification are considered strong assets.

The ideal candidate will have a thorough understanding of Inuit culture, values, Inuit Qaujimajatuqangit (IQ), traditional practices and the unique needs and issues impacting Inuit communities. Previous experience working with Indigenous populations and for a non-profit organization are assets. Fluency in English is required and the ability to communicate in Inuktitut is an asset.

An acceptable combination of related education, work and life experience may be considered.

The successful candidate must possess and be able to maintain a valid Province of Ontario Class “G” Driver’s License and have a driver’s abstract that is acceptable to TI.

Salary and Benefits

  • TI offers a competitive total compensation package. Employees are provided an exceptional benefits plan which includes major medical and dental coverage, along with basic, dependent and life insurance. TI also offers a Group RRSP benefit plan when eligible.

  • TI provides paid sick, personal and family sickness leave days, and a comprehensive group benefits insurance plan which includes a 24/7 confidential Employee and Family Assistance Plan.

  • Vacation (3 weeks/year upon hire).

Deadline for applications is March 19th, 2021

To apply, please submit your resume and cover letter to

This position works out of the 1071 Richmond Road, Ottawa location which is conveniently located close to major transportation access points and parking is free on the premise.

Preference in hiring will be given to qualified Inuit candidates, applicants are encouraged to self-identify.  Considering the nature of this position, the successful candidate will be required to obtain a criminal record check and their employment will be conditional on results that are acceptable to TI. Accommodations for applicants with disabilities are available upon request.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.

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