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Intake and Assessment Coordinator

Tungasuvvingat Inuit

April 12, 2022

Intake and Assessment Coordinator

Full-time, 1-year term

Possibility of extension

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

The Mamisarvik Healing Centre Program delivers Inuit-specific treatment for trauma and substance use disorders. Professional, confidential, non-judgmental recovery and healing services are provided to Inuit 18 years of age or older.Mamisarvik also provides day and residential treatment programming.

The primary focus of the Intake and Assessment Coordinator is to provide accurate and timely assessments for potential clients. This position is responsible for the initial contact with all clients of Mamisarvik and acts as the key point of contact for clients and applicable outside agencies until clients are receiving treatment.

Additional key responsibilities of the position include:

  • Assessing potential clients: interviewing and assessing the clients’ personal history and current circumstances with the purpose of determining suitability for Mamisarvik’s treatment program;

  • Completing a summary and recommendation report based on client information gathered from the Global Appraisal of Individual Needs (GAIN) assessment;

  • Preparing a briefing package and summary of potential clients for the clinical team before each treatment cycle;

  • Supporting and responding to clients in distress and/or managing delicate interpersonal issues;

  • Supporting clients by working with community partners to resolve medical, legal, housing, and financial issues that are barriers to treatment;

  • Maintaining current and accurate confidential records of client files in Mamisarvik’s case management system and attending to related requests for documentation in a timely and consistent manner;

  • Creating and maintaining a waitlist for prospective clients for the Mamisarvik treatment programs;

  • Assisting clients with the completion of their application package for treatment; and

  • Coordinating travel arrangements for clients outside of Ottawa when required.


The ideal candidate will have a thorough understanding of intake services and treatment options, knowledge of the unique needs and issues impacting Inuit communities, and Inuit culture and values.

Excellent interpersonal, active listening, critical thinking, communication, analytical, and organizational skills are necessary.

The ability to work within a team environment, maintain confidentiality, ensure client privacy, use computer applications (word processing, case management system, e-mail, and internet) and meet attendance requirements is essential.

A post-secondary degree in social work, counselling, addictions, human service management, or another related fieldand two years of related professional work experience is preferred. 

Certification in CPR and training in Crisis Prevention and Intervention, Suicide Prevention and Intervention, Safe Food Handling and other related training are assets.


A valid driver’s licence and a driver’s abstract acceptable to TI is required. The ability to communicate in Inuktitut is preferred.

An acceptable combination of related education and work experience may be considered.

Salary and Benefits

  • TI offers a competitive total compensation package. Employees are provided an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, and employee life insurance. TI also offers a Group RRSP benefit plan for eligible staff.

  • TI provides paid sick, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.

  • Vacation (earn 3 weeks/year).

Deadline for applications is April 17th, 2022

To apply, please submit your resume and cover letter to

Preference in hiring will be given to qualified Inuit candidates, applicants are encouraged to self-identify.

The successful candidate for this position will be required to obtain a vulnerable sector check with results acceptable to TI. Interested candidates are encouraged to visit our website at to learn more about our programs and services.

Accommodations for applicants with disabilities is available upon request.

The Mamisarvik Healing Centre is located at 25 Rosemount Ave., Ottawa, which is conveniently located close to walking and biking trails, and all major transportation access points. It is close to major amenities including gyms, malls, and restaurants. Parking is free on the premise.

We thank all interested candidates in advance, but unfortunately, we are only able to respond to those selected for an interview.

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