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Child Welfare Support Worker

Inuuqatigiit Centre

June 6, 2021

Position: Child Welfare Support Worker 

Hours: Full-Time Determinate - 37.5 hours per week Salary Range: $47,201.00 - $59,590.00 per annum 

POSITION SUMMARY Under the supervision of the Family Well-Being Manager, the Child Welfare Support Worker assists families who are involved with child welfare organizations, and/or the Children’s Aid Society to provide guidance and information to parents regarding the process, their rights and responsibilities. This is a position functions outside of the provincial, child-welfare services and is directly located within Inuuqatigiit as an advocate and support service for the well-being of Inuit children and their families. 


  • Manage all referrals regarding child welfare made to Inuuqatigiit Centre programs and services; 

  • Ensure use of a trauma informed practice to support clients and provide culturally and linguistically relevant services; 

  • Provide responsive and inclusive guidance, support, resources and advocacy to children, youth and parents/caregivers; 

  • Schedule and supervise CAS visitations at Inuuqatigiit Centre; 

  • Facilitate better working relationships between Inuit community members and CAS workers; 

  • Liaise with local CAS to advocate for culturally safe service; 

  • Liaise with other service providers to ensure appropriate referrals, system navigation and advocacy; 

  • Meet with families at times and locations convenient to the family; 

  • Promote services within community and partner agencies, make referrals to other Inuuqatigiit Centre programs and services as needed; 

  • Provide individual supports for clients who have experienced violence; 

  • Regularly participate in supervision meetings with the FWB Manager; 

  •  Actively participate in case management meetings; 

  • Maintain accurate client information in the Inuuqatigiit database 

  • Maintain thorough, orderly and confidential administrative documents (i.e. case notes intake files, stats etc.); 

  • Meet all tracking, evaluation and reporting requirements of funder and Inuuqatigiit (attendance, project statistics, project targets, surveys, etc.); 

  • Complete worker portion of funder reports accurately and on time; 

  • Track expenditures against approved budget; 

  • Attend staff meetings and training sessions as required; 

  • Provide crisis intervention to families and individuals as needed; 

  • Engage clients in safety planning as needed; 

  • Participate in CASO Circle of Care process when requested by parent 

  • Provide after-hours crisis support as approved by Manager; 

  • Participate in monthly case management meetings with CASO; 

  • Provide responsive and inclusive support services to parents and families including appointment accompaniment, home visits, referrals, crisis intervention, supportive counselling and assistance with CAS processes and protocols; 

  • Refer parents/families to appropriate services as required and document the results of these referrals; and 

  • Seek out opportunities for peer or other support as appropriate in preventing and coping with the effects of vicarious trauma. 


  • Accountable to support clients - youth and parents; 

  • Accountable to stakeholders; 

  • Accountable for the safety and security of clients; and 

  • Adhere to and promote the mandate, workplan and mission of Inuuqatigiit. 


  • Develop supportive and professional rapport with Inuuqatigiit staff; 

  • Maintain professional and effective rapport; and 

  • Assist in the planning and organization of the Inuuqatigiit Centre events (e.g Inuit Day, AGM, Christmas Party). 


  • Foster strong communication with families; 

  • Follow protocols, confidentiality and referral agreements as appropriate to meet the needs of clients; and 

  • Liaise with other service providers, programs, and professionals in the community to maintain effective linkages. WORKING 


  • Work regular and consistent weekly hours of work; 

  • Work weekends and evenings for after-hours crisis support with Manager’s approval; and 

  • Will be required to work additional hours for specific programming aspects (e.g. weekends and evenings). 


  • Inuit descent preferred; 

  • Fluency in Inuktitut preferred;

  • Knowledge of Inuit culture and community; 

  • Knowledge of the needs of Inuit children and youth and issues faced by Inuit parents/caregiver; 

  • Knowledge of Inuit and non-Inuit community services and supports; 

  • Knowledge of the socio determinants of health that impact Inuit children, youth and families; 

  • Experience with legal requirements for Family Court and Criminal Court 

  • Knowledge of CYFSA (legislative requirements) and Bill C-92 

  • Ability to operate computer systems and relevant software; 

  • Ability to communicate effectively orally and in writing; 

  • Ability to work in a collaborative staff team environment; 

  • Ability to function effectively in a high stress, high noise environment; 

  • Ability to respond effectively in crisis situations; 

  • Enthusiasm, flexibility, dedication and commitment to children and families; and 

  • Strong organizational and problem-solving skills 


  • Post-secondary education in related field an asset; 

  • Minimum one year experience working in a family-oriented program; 

  • Previous experience working with Inuit or Indigenous communities as asset;

  • Experience supporting clients with mental health and addiction issues; 

  • Experience dealing with cases involving domestic violence 

  • Current Vulnerable Sector Check required in keeping with Inuuqatigiit Personnel Policies and Procedures; 

  • Medical certification of good health; 

  • Up-to-date immunization records and TB test, if applicable; 

  • Negative COVID-19 test; 

  • CPR/First Aid Certification (or willingness to become certified); and 

  • Possession of a valid driver’s license an asset. 

Please apply with cover letter and up-to-date resume to: 

Shelley Watkin, Human Resources Manager Inuuqatigiit–Centre for Inuit Children, Youth and Families 224 McArthur Ave., Ottawa, ON K1L 6P5 613-744-3133 x240 

**Position will remain posted until filled** 

We thank all who apply for this position. 

Only those applicants selected for an interview will be contacted. 

When two equally qualified candidates are considered for the same position, preference will be given to the candidate of Inuit descent.

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