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Case Manager, Alluriarniq Program

Tungasuvvingat Inuit (TI)

March 22, 2023

Case Manager, Alluriarniq Program

Full Time, Indeterminate

If there are no successful Inuit candidates, the position may be offered as a term

It is the mission of Tungasuvvingat Inuit (TI) to broadly provide Inuit-specific programs that contribute to the health and wellbeing of Inuit and to encourage and support similar programs for Inuit across the country. With over 30 years of highly successful experience in crafting the design, development, and delivery of a wide range of effective, client-centered services, TI continues to deliver quality programs and services that directly benefit our growing urban Inuit population.

Through mobile outreach, case-management, counselling, and elder guidance, the Alluriarniq (stepping forward) Program will assist Inuit youth and adults aged 13 years and older who are involved in sex-work, as well as individuals who are survivors of sexual exploitation to safely access harm reduction resources and information. Our program supports Inuit both in-person and remotely depending on their geographic location. Based on Inuit Societal Values, a trauma-informed approach, and harm-reduction principles, the Alluriarniq Program supports Inuit on their healing journey.

Reporting to the Manager of the Alluriarniq the Case Manager provides ongoing support, advocacy, planning, systems navigation, and service coordination for clients. The Case Manager helps clients identify their needs and goals and assists them in creating plans and accessing services to meet their needs. This may include advocating on their behalf, helping with paperwork and accompanying them to meetings with other agencies as necessary. Clients will be experiencing difficult and challenging circumstances, and the Case Manager provides coaching, crisis intervention and emotional support as needed.

Other key accountabilities of the position include:

• Conducting comprehensive assessments of client needs;

• Developing collaborative strengths-based and goal-focused safety/care plans;

• Facilitating communication and collaboration with clients and service providers;

• Monitoring and evaluating progress towards goals and regularly adjusting plans to meet the evolving circumstances of the clients;

• Organizing and facilitating support groups for individuals who have experienced trauma as a result of their involvement with sex work and/or human trafficking;

• Facilitating safe and effective connections to services, resources and supports;

• Advocate for clients, encouraging and supporting them to exercise their rights and responsibilities, and assisting them in overcoming barriers to receiving the programs and services they need;

• Developing and maintaining a detailed work plan of activities; and

• Developing and maintaining accurate, secure, and up-to-date client files in the appropriate electronic system, including proper and timely case notes.


The ideal candidate will have a thorough understanding of Inuit culture, values, Inuit Qaujimajatuqangit(IQ), traditional practices and the unique needs and issues impacting Inuit communities. Specialized knowledge in systems navigation, anti-human trafficking, child welfare, justice services, trauma care, mental health and wellness, family-based care, violence against women, addiction, and traditional healing is preferred.

Excellent interpersonal skills, case and file management skills, organizational and time management skills, critical thinking and problem-solving skills, and computer literacy skills are necessary.

The ability to develop rapport, trust, and ethical relationships with clients, employ effective crisis intervention and conflict resolution approaches and techniques, work from a strength-based, trauma-informed, and community member centered approach, and handle sensitive issues with tact, diplomacy, and confidentiality is required.

A post-secondary degree in social work, psychology, counselling or directly related education and two (2) years of experience working in community services, including crisis intervention and case management is preferred. Previous experience working with street involved clientele is an asset. Training in CPR, Crisis Intervention and Prevention, Suicide Intervention and Prevention, and Mental Health First Aid are assets. Fluency in English is required and the ability to communicate in Inuktitut is an asset. The successful candidate must possess and be able to maintain a valid Province of Ontario Class “G”.

An acceptable combination of related education, work, and life experience may be considered.

Salary and Benefits

▪ TI offers a competitive total compensation package. Employees are provided an exceptional benefits plan which includes major medical and dental coverage for the employee and their dependents, andemployee life insurance. TI also offers a Group RRSP benefit plan for eligible staff.

▪ TI provides paid sick, personal and family sickness leave days, and a 24/7 confidential Employee and Family Assistance Plan.

▪ Vacation (earn 3 weeks/year).

Deadline for applications is April 2nd, 2023.

To apply, please submit your resume to

Preference in hiring will be given to qualified Inuit candidates, applicants are encouraged to self-identify. The successful candidate will be required to obtain a vulnerable sector check with results that are acceptable to TI. Interested candidates are encouraged to visit our website at to learn more about our programs and services. Accommodations for applicants with disabilities are available upon request.

The position works out of TI’s 604 Laurier Avenue, Ottawa location. It is conveniently located close tomajor transportation access points and parking is free on the premises.

We thank all interested applicants in advance for their interest. Only individuals selected for interviews will be contacted.

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